Privacy and HIE
Health information exchanges (HIEs) are supported by tools used across the health care industry to improve continuity of care, and to reduce duplicative tests and clinical errors when patients see health care providers from different practices or networks.
VA is committed to protecting the privacy of all VA patient health information. VA shares secure health information with specific participating partners and providers when a VA patient is seeking medical care.
Only participating providers and organizations that have partnership agreements with VA and are part of VA’s approved, trusted network may receive VA patient health information. VA's eHIE complies with all federal patient privacy laws including, but not limited to, the Health Insurance Portability and Accountability Act (HIPAA). You can find VA's full Notice of Privacy Practices here.
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To learn more, view the Electronic Health Information Exchange Factsheet or visit the Frequently Asked Questions (FAQ) page. For a complete listing of trusted organizations VA exchanges electronic health information with, visit the Find Participating Partners and Providers page.
Still have questions? Call the toll-free VHIE Information Line at 1-877-771-8537 Monday-Friday 7 a.m.-9 p.m. CST or feel free to email us at VHAVHIEPublicAffairs@va.gov. PLEASE DO NOT INCLUDE ANY PERSONAL IDENTIFIABLE INFORMATION (PII) OR PROTECTED HEALTH INFORMATION (PHI), INCLUDING BUT NOT LIMITED TO, FORMS, PATIENT SSN (FULL OR LAST FOUR) AND/OR DATE OF BIRTH. This is an unsecured mailbox.
