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Veterans Health Information Exchange (VHIE)

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Update Electronic Sharing Options

VHIE’s secure system eliminates the need to send paper medical records by mail or carry your records to appointments with participating non-VA providers.

You are in control of how VA shares your electronic health information. There is no action you need to take for VA to start sharing your electronic health information. If you do not want VA to share your health information electronically, you may opt out at any time. If you previously opted out but want to resume secure and seamless sharing, you may opt back in.

VA does not share your health information with participating non-VA partners and providers unless they are treating you.

How do I opt out?

Below are three options for submitting the opt-out form (VA Form 10-10164):

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Option 1: By Mail
Mail the form to your nearest Release of Information (ROI) Office. Find the nearest VA Medical Center (VAMC) facility using the location tool.

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Option 2: In Person
Take the form to your nearest ROI Office in person.

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Option 3: Online
Simply fill out the form online at My HealtheVet (must be a Premium Account User).

If you opt out, your providers will not receive your electronic medical records in real-time, which would be used to better coordinate your care. This may put your care coordination at risk. There is no deadline to opt out and you may do so at any time. Choosing to opt out will not affect your access to care from community providers.

Can I opt back in?

If you previously opted out but want to resume secure and seamless sharing, you may do so at any time by completing VA Form 10-10163 and using one of the following methods above.

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To learn more, view the Electronic Health Information Exchange Factsheet or visit the Frequently Asked Questions (FAQ) page. For a complete listing of trusted organizations VA exchanges electronic health information with, visit the Find Participating Partners and Providers page.

Still have questions? Call the toll-free VHIE Information Line at 1-877-771-8537 Monday-Friday 7 a.m.-9 p.m. CST or feel free to email us at VHAVHIEPublicAffairs@va.gov.  PLEASE DO NOT INCLUDE ANY PERSONAL IDENTIFIABLE INFORMATION (PII) OR PROTECTED HEALTH INFORMATION (PHI), INCLUDING BUT NOT LIMITED TO, FORMS, PATIENT SSN (FULL OR LAST FOUR DIGITS), AND/OR DATE OF BIRTH.  This is an unsecured mailbox.

 

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